The Scarbrough Journal: Humans in the Age of AI

In this Issue:

Why Logistics Still Runs on People
Global Trends in the Workforce
Automation vs. Human Touch
Extra Mile Moments
The Importance of Leadership

Welcome to the latest edition of the Scarbrough Journal! As we wrap up 2025, we’re focusing on the backbone of the logistics industry: its people. I’ve always said that Scarbrough is a people company, and I truly believe we have the best people in the business.

Through what has been a turbulent year, our team has shown unwavering commitment, going above and beyond for our clients time and time again. I am so proud of the work and level of service I’ve witnessed from everyone on our team throughout this year. One of my favorite things about coming to the office is hearing the steady buzz of energy – laughter, phone calls, and teammates helping one another get things done.

In this issue, we’ll look at global workforce trends around the industry, including an aging workforce and labor shortages in key areas. We’ll look at how automation and human touch work together to streamline supply chains, and why people remain essential to keeping processes running smoothly. You’ll also hear from our leaders about the Scarbrough Way: how teams embody our values, go the extra mile for clients, and bring our culture to life every day.

Thank you for reading and enjoy the issue!

Adam Hill

Chief Executive Officer Scarbrough Global

ahill@scarbroughglobal.com

Why Logistics Still Runs on People

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